Aktive Motion Physical Therapy ("Aktive Motion", "we", "us" or "our") respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.
Health information is covered separately. Protected health information created or received in the course of treatment is governed by HIPAA and by our Notice of Privacy Practices, not by this policy.
Information we collect
Information you give us
When you complete a form on this site or contact us, we collect the information you choose to provide: typically your name, email address, phone number, general location and a description of your concern. Please do not submit detailed medical history, diagnoses or test results through the website form; a website form is not a secure channel for that kind of detail, and we will gather it properly once we speak with you.
Information collected automatically
Like most websites, our hosting and analytics tools may record technical information such as your IP address, browser type, device type, pages viewed, and the site you arrived from. This is used to keep the site working and to understand general usage patterns.
Cookies
This site may use cookies and similar technologies for basic functionality, security and aggregate analytics. Most browsers let you refuse or delete cookies through their settings. Blocking cookies may affect how parts of the site function.
How we use your information
- To respond to your inquiry and schedule a consultation or appointment
- To provide, coordinate and follow up on physical therapy services
- To handle billing, insurance verification and related administration
- To maintain, secure and improve this website
- To comply with legal, regulatory and professional obligations
How we share information
We do not sell your personal information. We do not rent or trade it. We share information only in these circumstances:
- Service providers who operate on our behalf (for example website hosting, email delivery and scheduling), and only to the extent needed to perform that service
- Your insurer or payer, where needed for verification, authorization or claims
- Other providers involved in your care, with your authorization or as permitted by HIPAA
- When required by law, such as a valid court order, subpoena or mandatory reporting obligation
Data security
We use reasonable administrative, technical and physical safeguards to protect the information we hold. No website or method of electronic transmission is completely secure, however, and we cannot guarantee absolute security. Please use the telephone for anything sensitive.
Data retention
We keep website inquiry information only as long as needed for the purpose it was collected, and clinical records for the period required by Florida law and professional standards.
Your choices
You may ask us to correct or delete the contact information you submitted through this website by emailing contact@aktivemotionpt.com. Requests concerning clinical records are handled under our Notice of Privacy Practices. If you receive email from us, you may unsubscribe at any time using the link in the message.
Children's privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from them through the site. If you believe a child has provided information here, please contact us and we will delete it.
Third-party links
This site may link to other websites. We are not responsible for the privacy practices or content of sites we do not operate. Review their policies before providing information.
Changes to this policy
We may update this policy from time to time. The revised version will be posted here with a new "last updated" date, and it takes effect when posted.
Contact us
Aktive Motion Physical Therapy · Naples, Florida
Phone: (239) 280-0368
Email: contact@aktivemotionpt.com
Questions about any of this?
We are happy to explain anything on this page in plain language.